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TERMS AND CONDITIONS

  1. Morphy Unlimited SMTP Server can be used for opt-in email marketing as well as cold email marketing.
  2. When we deliver a fresh server to you, your mail-tester.com score will be 10/10 and all emails will be delivered 100% to inbox.
  3. Number of emails you can send using morphy unlimited smtp server depends upon the spam complaint rates, your bounce percentage, the spammyness of your content and your engagement rate. ie number of replies you receive for your campaigns.
  4. After we deliver a fresh server to you , our offshore staff will do continous warmup daily. we recommend a 7 days initial period during which you may not send any emails.
  5. If spam complaint rates are negligible and engagement rate is good, you can slowly increase the sending speed to 1500 emails per hour within a period of 3 to 4 weeks.
  6. You must clean your email lists using the cloud based email verifier which we gives you before sending, to reduce the bounces and to maintain sender reputation. If bounce rates are high for your campaigns, delivery rates will be affected.
  7. You will get daily alerts on your email with information whether ip/domain is blacklisted in anti-spam houses. If ip/domain is blacklisted, you should stop your sending for 7 days until you are delisted.
  8. Once in every 3 months you can get a fresh server on a fresh domain and ip free of cost. This is needed if your old server is blacklisted due to spam complaints.
  9. We reserve the right to give you no refund if domain reputation is affected due to the effect of increased spam complaints. But you can cancel your subscription any time by going to our contact us page.
  10. It is your responsibility to put an unsubscribe link provided by our software in each campaigns and process the bounces so that you donot send any emails again to recipients who have unsubscribed from your list.
  11. If your spam complaints ratio is high emails may start going to spam folder and if you see that you are advised not to send any emails for a period of 7 days during which warmup process will be on going after which inbox delivery will be regained.
  12. We donot have provision to send reminders before each subscription renewals. If you wish to cancel the subscription, it is your responsibility to cancel the subscription before the renewal date.